Hope everyone is enjoying PointClickCare Summit! We will be co-hosting a Happy Hour this evening with our newest partners Richter. RSVP via email or grab an invite from Justen Spirk and Richard Brown. See you there!!! #Cheers #HappyHour
How's Mom
Software Development
Evansville, Indiana 1,344 followers
Discover what family communications can be with senior care's leading EHR-integrated, self-service connections platform.
About us
How's Mom, powered by SafeKeeping, is a customer service platform that transforms how providers communicate care in Senior Living. Our organization is mission-driven to help providers bridge the gap in the way they communicate today, to meet the expectations of their customers tomorrow. As the first patient portal in Senior Living, we partner with all types of care environments to create a better care experience. Through seamless integration with the Electronic Health Records system, enterprises can manage all communications across Residents, Staff, and Families on one platform. We partner with organizations, implementing our interactive roadmap to drive higher Ratings and Reimbursements. Our three main keys are increasing customer satisfaction, decreasing complaints, and providing real-time customer service insights. With a configurable admin center, control what information is shared in care portals to be Cures Act compliant, and enable automated email and text workflows to ensure the right person receives the right information every time to prove the quality of care. These workflows help boost compliance by automating and standardizing the documentation of care communications, reducing the severity and frequency of tags and surveys. Today we are partnering with Insurance Carriers to help mitigate risks and leverage AI to suggest CMS best practices process improvement strategies. To learn more contact us at www.HowsMom.net or call 888-752-7575.
- Website
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https://howsmom.net/
External link for How's Mom
- Industry
- Software Development
- Company size
- 2-10 employees
- Headquarters
- Evansville, Indiana
- Type
- Privately Held
- Founded
- 2018
Locations
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Primary
Get directions
318 Main St.
Evansville, Indiana 47708, US
Employees at How's Mom
Updates
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Excited to join The American College of Health Care Administrators (ACHCA) !!! Thank you to everyone who stopped by our table during the idea exchange.
Had an amazing experience participating in the idea exchange at The American College of Health Care Administrators (ACHCA) engaging with #seniorcare providers about their communication strategies. We discussed how to leverage technology to save their nurses time, increase customer satisfaction, and mitigating risks. Attendeees were so engaged that it’s evident the association cares about their members and is an incredible resource. Special thanks to Robert Lane, MA CNHA FACHCA for letting us be a part of it! #ACHCA #healthcare #communicationstrategies #technology #seniorcareproviders
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Thank you Lee Agency, Inc. for the incredible hospitality at the Trials and Errors conference. Our team had an amazing time learning and networking with industry experts. We are thrilled to announce our latest project, Senior Cares Risk Mitigation Grant. Our goal is to reduce the severity and frequency of claims in Senior Care, and we believe this initiative will make a significant impact. Stay tuned for updates on this exciting project! #SeniorCare #RiskMitigation #Grants #TrialsAndErrorsConference Brandon Buster, CIC Justen Spirk Richard Brown Robert Lane, MA CNHA FACHCA
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We are thrilled to announce our new partnership with DiningRD! Through this partnership, we aim to bridge the gap between health information and dietary services, ensuring that dietitians have the insights they need to tailor meal choices precisely to individual nutrition orders. This alignment is not just about adhering to dietary requirements; it's about elevating the entire care experience to support resident outcomes! #CareCommunications #Dining #Experience Richard Brown Amy Bollam, RD LD
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AI can transform customer service in senior care, addressing the gap where 92% of families feel current communication methods fall short. In today's digital age, families expect immediate access to information and receive communications from their care providers through familiar channels like text and email. By leveraging AI for more personalized and efficient interactions, care providers can meet these expectations, enhancing satisfaction and reducing complaints. AI can also offer real-time insights for risk mitigation, ensuring a proactive approach to customer service that aligns with modern communication landscape. #SeniorCareCommunications #CustomerService #AI
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🎉 Thrilled to announce that we're heading to New Orleans for the PointClickCare Summit! Justen Spirk and Richard Brown will be representing us at the Richter booth, ready to dive into all the exciting details of our latest partnership. 🚀 📍 Come find us at booth S5.6 - let's connect! We're eager to share how we're integrating AI to transform the customer service experience for residents and their families, making every interaction more meaningful and efficient. 💡#PointClickCareSummit #InnovationInSeniorCare #AI #CustomerService Landa Stricklin Scott Mintz
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We'd like to take a moment to express our gratitude to the #longtermcare #caregivers who support all of the residents and families in #seniorcare communities around the world. Happy Holidays from the How's Mom family.
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How's Mom reposted this
Take advantage of this offering to get special member pricing. We are thrilled to be working with insurance agencies to help senior care mitigate risk through managing communications and increasing satisfaction of residents and their families. #riskmitigation #seniorcare #managedcare
Now's the time to take advantage of the amazing How's Mom package offered by our #seniorcare insurance partners Midwest Insurance Group. https://lnkd.in/gXZbPNF7 Start the year on the path to compliance and risk mitigation.
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Now's the time to take advantage of the amazing How's Mom package offered by our #seniorcare insurance partners Midwest Insurance Group. https://lnkd.in/gXZbPNF7 Start the year on the path to compliance and risk mitigation.
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Thanks, VisionTech Partners | VisionTech Angels , for featuring our CEO Doug Wilcox at next week's CEO Summit! We're looking forward to seeing everyone.
One of the highlights of VisionTech Angels' Holiday CEO Summit is the opportunity to mingle with the CEOs of our portfolio companies as we share good food, drinks, updates, and awards. 🍹 One of our guest CEOs at the December 13th event is Doug Wilcox, CEO of Safekeeping and their platform How's Mom. We look forward to seeing Doug and getting updates. How's Mom, an app that empowers families to get updates on family members in senior care facilities, is currently in use in nearly 30 states! Want to join in the fun? VisionTech's Annual Holiday CEO Summit is open to member-investors, portfolio company CEOs and sponsors. If you're interested in joining VisionTech Angels - and in the year-end fun - now is a great time to join our group. Connect with Ben Pidgeon for info. To register, go here> https://lnkd.in/gmBix2zj VisionTech Partners | VisionTech Angels #HolidayCEOSummit #IndianaAngelinvesting #MidwestAngelInvesting
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